Q. What are the drawbacks if I am using free e-mail services?

A. There are several drawbacks:
If you have a business, your contact e-mail address represents your company. Yourname@yourcompanyname.com is just like your company address. What will your customer think if you are using yourname1234@yahoo.com?

Most of the free e-mail systems do not do anti-virus scanning or their anti-virus scanning is not effective. We have done virus tests on most of the common free e-mail systems and found none of them can protect incoming viruses for e-mails sufficiently good.

Q. I am now using POP3 e-mail, what is the benefit of using IMAP?

A. IMAP servers allow users to check emails wherever and whenever they want to with an Internet connection. Emails are not saved to a specific computer but onto the web. So users can travel around and still be able to access their mails. Besides, emails are backed up online. So users can always search for old mails in the email archive.

Q. There are a lot of cheap price e-mail solutions, why should I use your Bizsure?

A. An e-mail is just like your home and your car. Everyone wants his home to be large in size, comfortable, secure, organized, and free from dirt and bacteria. Also everyone wants his car to be speedy, comfortable and can bring you to anywhere in the world freely. This is what we can do for you in the email navigation network.

Q. How is our anti-virus system different from the others?

A. We are employing multi-layered, multiengine approach to effectively block both known and unknown viruses. The signature database, which is updated 24x7 real time basis, provides comprehensive recognition of more than 130,000 known viruses, worms, spywares, Trojans and general malware threats. More than 700 different compression and encoding formats are supported. IDP (Intrusion Detection and Prevention) module scans network traffic at the application level, and seamlessly blocks malicious behaviour with zero latency.

Q. What is the largest size of attachment that I can e-mail out and receive?

A. By using Bizsure E-mail, you can send and receive attachments up to the size of 20MT. If you have any special request, you can just let us know, and we maybe able to enlarge the size of your mailbox.

Q. Does Bizsure provide web hosting service?

A. Bizsure also provides web hosting service, your web site can be protected as save as your Bizsure e-mail.

Q. If I accidentally deleted my e-mail. Can I recover it?

A. All the e-mails in Bizsure server have been backed up at a very short interval. All deleted records are stored in our system for 7 days. We can restore you e-mails upon your request.

Q. Is the e-mail server safe?


A. Bisure's e-mail server is protected by the most powerful firewall system which includes all three firewall technologies (packet filtering, connection tracking and proxy). Our server with your data is protected safely and securely.

Q. Is your e-mail server reliable?


A. As one of the IBM most valuable partners in Hong Kong, we are using one of the most powerful IBM P-series servers together with their most intelligent storage system (SAN). No single point of failure can affect our system's functionality. Bizsure is the one of most reliable e-mail system in the market.

Q. How to protect my e-mail from hackers?

A. In most cases, e-mail are sent and received as plain text. It means that e-mails can be viewed by everyone when it is passing through the Internet network. When you send your e-mails from Beijing to New York, your e-mail may pass through more than ten networks until the mail is received by your customer. No matter it is company secret or not, it can be stolen or viewed by some other people who want to view it. However, by using point to point encryption technology, your e-mail can be transferred safely to the receiver. Nevertheless, the e-mail server of the receiver has to accept encrypted mail also. Otherwise, your e-mail is still not be protected. In this case, please check your receiver's side in order to secure your e-mail transfer.